As a licensed Infor EAM service provider, SwainSmith provides total functional support to our Infor EAM customers. We have been helping organizations implement Infor EAM systems successfully for over 20 years. Our services range from on-call Infor EAM assistance to full-time Infor EAM system administration. We’re here to solve your Infor EAM challenges.

Support ServicePhone, e-mail, and online support
(Response times guaranteed within 24 hours, 7 days a week.)

User SupportFunctional user support
(Answering questions, walking through tasks, etc.)

Upgrade AssistanceRemote system administration
(Security settings, user and group setup, configuration, etc.)

Remote AdministrationUpgrade assistance
(When moving to a newer version of the software.)

Going Enterprise with EAM

Going enterprise with EAM is about more than just software. Learn what it takes to implement an EAM system successfully across the organization.



5 Steps to Infor EAM Success

Infor EAM is the best EAM software product in the business, according to Gartner’s 2017 report. But how do you make it pay off for your business? In this guide, you’ll learn the five things you should be focusing on to make your Infor EAM implementation a success. You’ll also learn how organizational elements (like processes and performance measures) can work in tandem with your EAM technology to reduce costs, increase uptime, and improve quality.

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5 Steps Infor EAM Success

Put your Infor EAM system in good hands.

9 Reasons EAM Implementations Fail
(And How To Fix Them)

Why do so many CMMS and EAM software implementations fail to deliver useful information?

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When it comes to implementing EAM and CMMS software systems, the prevailing school of thought…

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You wouldn’t use a wrench to drive a nail. So why manage your assets with a software system that’s…

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Lack of alignment is guaranteed to derail your EAM software implementation.

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Master data and coding structures are critical to EAM software performance.

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Documented practices are critical to standardizing physical asset management and achieving success.

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Like tailoring a suit, you should configure your CMMS or EAM system environment to ensure…

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If you’re not measuring success, you’re guessing. Find out how to use performance measures…

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Do you have the CMMS and EAM reports you need? Learn about the tools that turn raw data…

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If you don’t audit your EAM/CMMS implementation, it’s hard to ensure ROI….

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